29.01.2022

Novosibirsk residents received bills for housing and communal services with strange amounts

Residents of the residential complex “Na Fadeeva” were billed for snow removal in 2018 and 2019. The owners of apartments in the residential complex “Na Fadeeva” received bills for the maintenance of housing in March 2021 two to three times higher than usual.

Instead of the usual 1200-1400 rubles, the application displayed amounts of 2.5 and even 5 thousand rubles. The NGS correspondent spoke with the tenants, asked the management company for clarification, listened to a strange answer and asked the expert to comment on how legal such charges are retroactive.

“They said they had recalculated the amount for snow removal”

On March 31 and April 1, many residents of “Na Fadeeva” found in their application huge sums for the maintenance of housing. Accruals suddenly doubled or tripled.

– The current content seemed to have doubled. Unreasonably, without a meeting. Economy-class housing, and the bill was billed as elite. There are heaps of snow in the courtyards, nothing is taken out, the area is poorly cleaned, and for all this 54.4 rubles per square meter comes out, although there should be 26 rubles at the rate, – says Evgeny, the owner of one of the apartments. – I went to the Criminal Code, they said: “This was recalculated for 2018 and 2019 bills for the removal of snow.” I asked: “Why didn’t they do it ten years later?” They should invoice right away. In the end, I was not told any intelligible information.

Several residents have provided screenshots of the invoices to the NHS from the app. They filed complaints with the State Housing Inspectorate. Also, the activists are going to organize a general meeting of residents.

As explained in the management company (not yet)

The correspondent of NGS applied for a comment to KZHEK “Gorsky”. An employee of the company, after listening to the questions, refused to say anything about the situation.

– Do you have the authority to clarify this issue? She asked instead of explaining the reason for the inflated payments or redirecting to one of her colleagues. – Please confirm them by law. Submit a written request with links to legislation.

After that, the representative of KZHEK “Gorsky” hung up. Further calls to the management company were no longer answered.

The editorial staff duplicated their request to the company in writing, and also addressed a request to the State Housing Inspectorate (GZI).

Are such charges legal?

Oksana Tsarapkina, an expert in the field of housing and communal services, advises residents to file complaints with GZI as soon as possible – the management company cannot carry out such charges without the consent of the owners.

– These actions are illegal. According to article 44 of the Housing Code, the governing body is a general meeting, respectively, only at a general meeting the owners make a decision, including on the source of funding for certain works. Also at the general meeting, the contractual relationship between the owners and the management company is determined. The list of works and services is approved. In this case, the managing organization acted unlawfully. Without the minutes of the general meeting, the Criminal Code has no right to make any additional charges for the content. Owners can contact GZI, ask for a check and return the money to those who paid, as well as a 50% fine for incorrect accrual, the expert advises.

Also, apartment owners can go to court, but an application to the GZI can significantly speed up the process of resolving the conflict.

– There are residential complexes in the city where the current maintenance of housing is expensive. For example, in “Flotilla” – 63 rubles per square meter. But this was made by the general decision of the owners, not the Criminal Code, – Oksana Tsarapkina cites as an example.

In January, the NGS said that the residents of the house at 29 Leskov Street had complained about their management company, Green City. In their opinion, the Criminal Code has become worse in fulfilling its duties and saving on heat after it was ordered by the court to reduce tariffs for house maintenance.

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