Novosibirets Renat found that the SIM card of his country gates ordered paid services of mobile operator “MegaFon” – HH and “Who called”. But to maintain a positive balance phone number the gate itself could not account went negative, and the SIM card blocked.
“The essence of services, XXS – 10 SMS per day for 2 rubles. Supposedly I bought an SMS package. <…> “Who called”: you will know who and when tried to contact you. <…> The options included in the set of services the tariff plan “Warm welcome” and provided to subscribers in transition to the specified data plan. Maybe I new tariff plan connected? <…> The reception is really warm,” he told the NGS is the gate owner Renat. A little later, the owner of the gate checked the plan and saw: it remains at “16”.
Country gate is located in SNT “Ob” and running through the GSM-relay, allowing you to access them with a simple phone call. The problem showed up in early spring.
When started the holiday season, Renat tried to open the gate, but the answering machine informed him that the subscriber is not in service.
“Call in “MegaFon” they say: “you Have a balance of minus 60 rubles.” <…> Made a personal account, we go, and there are two paid connected services: one is September 15th of the year, is 60 rubles a month and the other is connected the day we put the money, may 24. Another 1.5 rubles per day. <…> Fact: “Simcoe” initially there was so much money to her three years to write off. Apparently they (“MegaFon”. – I. To.) just us a favor retroactively included, for example, in March a bill came in the negative, blocked, and all” – has told Renat NGS. He said that he already received the report for SIM card per month, which shows both payments, and now plans to order the report for the year.
In proof of his words, novosibirets has provided to the correspondent NGS screenshots of correspondence with customer support of the cellular operator.
In the Siberian branch of OJSC “MegaFon” commented dryly, refusing to reveal any details about communications services is protected by law.
“We are always in contact with our subscribers and will solve the situation, however, and we ask our users to become acquainted more thoroughly with the terms of the tariffs. In addition, the list of connected services and expenses can be monitored in the “dashboard”, even if the SIM card is not physically inserted into the phone – as in the example of the garage door,” reads the official comments of the cellular operator.
Employee informally explained to the correspondent NGS that the gate itself had gone online a short session because of this accumulated debt.
The next day after correspondent NGS appealed to the “MegaFon” for official comment, the SIM card balance is much higher.
“I really don’t know what happened, but only what I saw in the account of the SIM card was 370 rubles. And in the morning was a little less than 3 rubles”, – said the owner of the gate.
Recently it became known about several cases when the technical devices themselves subscribed to services of cellular operators or ordered paid distribution
Similar to the case described last week, the Federal media. The suburban gates also independently signed up for the paid distribution of mobile operator MTS – “Motorsports” and “Useful tips”. MTS has written off returned the money and announced that a similar situation will not happen again.
On another similar story that took place in Novosibirsk, the correspondent NGS said the lawyer Konstantin Zinoviev. He now represents in court the interests of entrepreneurs who found my four SIM cards Tele2 debt of about 80 thousand rubles. Arrears have accumulated over several paid newsletters, including “Weather”, “Sex”, “Fashion”, “Avtoprobki”. “The fact that the woman acquired a special apparatus, which is technically only supports voice does not support SMS messages and it is impossible to subscribe to any application. <…> However, the court of first instance decided that she still needs to pay. The case is pending in the regional court on appeal”, – said Konstantin Zinoviev.
